Frequently Asked Questions

Answer:
Smokeless Coal: At least once a year.

Wood: Quarterly when in use.

Bitumous Coal: Twice a year.

Oil / Gas: Once a year.
Answer: Modern chimney sweeping generally doesn’t make a mess. On occasion with bird nests, falling masonry or other such blockages you cannot guarantee that there will not be a slight mess as they become more difficult to contain.
Answer For the best results logs should be well seasoned (20% moisture or less) and not too big (about 5 inches wide). The choice between Hard or Soft wood comes down to how often you want to refuel the fire, overloading a stove can lead to creosote/tar build up. It also wastes fuel and money.
Answer Yes. Soot still forms inside these flues and there is still a risk of a chimney fire. Blockages can also still occur. See above for sweeping frequency. One of your liners warranty conditions will be sweeping by a member of the Guild of Master Sweeps, APICs or a HETAS approved sweep.
Answer Don’t light the fire! It is helpful if you ensure a clear route to the fireplace, some items of equipment are big or heavy. Remove ornaments and other items from your fireplace. Ensure that your cats, dogs and other roaming pets are not in the room as soot is harmful to them. Have a power socket available for our vacuum. Emptying the stove or fireplace of ash and clinkers before we start to save time.
Answer: Many insurance companies now require you to prove that you have had your chimney swept. A Guild Certificate will be recognised by your insurance company. They also fulfill a landlords mandatory safety obligations regarding Oil, Gas and Solid Fuel.